Make a difference, not a scene
Building communities by connecting businesses and consumers.
Most people never say the useful thing. You notice something — a wobbly table, a person who was brilliant, a queue that did not need to exist — and you weigh it against making a scene, and you say nothing. Then you just do not go back.
The business never finds out why. That is the problem this exists to solve, from both ends.
Anonymous is the point, not a setting
Scan the code on the table, say the thing, done. No account, no login, nothing stored about who you are.
The business cannot see who wrote anything — ever. Not on any tier, not by any route. That is enforced in the database itself: the column identifying an author is granted to no application role, so no query, filter, sort or export can return it. It holds even if our own keys were stolen.
You can choose to make an account so a business can reply. That is your call, one toggle, and it still never tells them your address — we pass the reply along.
It is for building a business up, not tearing one down
This is not a review site and it is not trying to become one. What you write goes to the business. The venue’s public page shows the ratings people gave and the topics they picked — a shape, not a transcript.
The difference matters: a complaint aimed at an owner is information they can act on tonight. The same words aimed at strangers is a punishment, and it fixes nothing.
Praise can name a person. A complaint cannot. There is no field for it and there will not be — somebody named in an anonymous complaint can neither answer it nor find out who made it.
Listen with the intent to understand, not the intent to reply
That line sits at the top of every business dashboard, because the hard part is not collecting feedback. It is reading the thing you did not want to hear and doing something about it.
Businesses can rate the feedback they receive as helpful — and when they do, the person who sent it earns points for it, even though the business still has no idea who they are.
Then there is the fun half, and it is not decoration
Behind the same code is an arcade — Snake, Brick Breaker, Tic Tac Toe and a trivia round. Pick a gamertag, put a score on the board at that venue, come back and beat it.
Your gamertag can never be connected to your feedback. Not by the business, not by an administrator, not by whoever holds the database. The leaderboard deliberately carries no timestamps so the two cannot be lined up.
It is there because a feedback form nobody returns to is a form nobody uses twice. A leaderboard in your local is a reason to come back — and coming back is what makes the rest of it work.
Places get a voice too
A venue can put up a bulletin board — new stock, late opening, whatever is happening — run a poll to ask its customers something properly, and post its menu or what it sells with photos of the place itself.
A poll is a real secret ballot. The business sees the counts and never a voter. Neither does an administrator. Nobody, anywhere, can find out how you voted — and you still only get one vote, because that is kept by a constraint rather than by knowing who you are.
You can suggest a poll a business should run, too. They decide whether to publish it.
What we do not do
- No advertising or tracking. We do not sell data, to anyone.
- No IP addresses stored. Bot protection works off a one-way keyed digest that cannot be turned back into an address.
- Photos carrying GPS coordinates are refused rather than quietly cleaned, so a failure is visible instead of trusted.
- No anonymous complaint about a named individual, for the reason above.
The full detail is in What we know about you and the Privacy Policy.
Where it goes
A town where the places you go are actually listening, and where telling them something is a two-second thing you do on the way out rather than an argument you rehearse in the car.
That is the whole idea. Make a difference, not a scene.
Make a difference, not a scene.