What we know about you

Scan, type, send. Nothing is stored about who you are — no name, no email, no account. The feedback exists; the person doesn’t.

The trade is that we can’t give you points, you won’t have a history, and the business can’t reply to you. There’s nobody to reply to.

This is the one worth understanding, because it’s the reason this whole thing works.

Your feedback is stored with a link to your account, because otherwise you couldn’t see your own history and a reply couldn’t reach you. That link is not readable by anyone using the product. Not by the business, not through the app, not by sorting or filtering or exporting.

It’s not that we choose not to show it. The database refuses the question. A business asking “who wrote this” gets an error, not an answer — and that stays true even if somebody steals our keys.

A business running a poll sees counts and never a voter. So does an administrator. So does anyone holding the database.

That isn’t a setting — the record of who voted and the record of what was chosen are stored separately, and nothing joins them. You still only get one vote, because the system can count you without knowing you.

One honest limit: the two records are written at the same moment, so somebody with direct access to the database internals could line them up by timing. No business, administrator, or app user can. We’d rather say that than claim more than we can keep.

A gamertag sits next to a score on a leaderboard inside a venue — that’s what it’s for, and you pick it knowing that.

It is never connected to anything you wrote. No page, query, export or ordering lets anyone go from a name on a board to a piece of feedback, or back. Your own signed-in page can show you both, because that’s you looking at your own things.

Your star rating and the topics you tick. Never your words, never your name, never a date that could pin it to a visit.

What you actually write goes to the business and stops there.

Read it, move it through their own statuses, file it, rate how useful it was — which is how you earn points — and reply if you have an account and allowed it.

They can also set it aside so it leaves their inbox. It stays on your copy. A business cannot delete what you said or edit a word of it.

Your feedback stays with the business, with the link to you removed — so it becomes what it would have been if you’d never signed in. The reply channel closes with it.

This page describes how the product behaves, in the product’s own words. The formal Privacy Policy covers the rest — the companies we use, retention, your rights and how to exercise them.